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Socket Privacy Policy

Socket utilizes state-of-the-art security practices to safeguard your information. Our services are designed to collect and store the minimum amount of sensitive information.

Privacy Policy

Socket, Inc. (“Socket”) utilizes state-of-the-art security practices to safeguard user information. We never sell your personal information to third parties.

Information you provide

Log files. Like most websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, the browser you used to visit our site (such as Google Chrome or Mozilla Firefox), the time you visited our site, and which pages you visited throughout our site.

Additional technical information is stored on our servers. Socket limits this additional technical information to the minimum required to operate the Services.

Cookies. We use cookies to store information, such as your personal preferences when you visit our site.

You can chose to disable or selectively turn off our cookies or third-party cookies in your browser settings. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login.

User Support. If you contact Socket User Support, any personal data you may share with us is kept only for the purposes of researching the issue and contacting you about your case.

What data Socket collects

Website usage. When you visit socket.dev or other Socket websites, Socket uses cookies, server logs, and other methods to collect data about what pages you visit, and when. Socket also collects technical information about the software and computer you use, such as:

  • your IP address
  • your preferred language
  • the web browser you use
  • the kind of computer you use
  • the website that referred you

Socket uses data about how you use the website to:

  • optimize the website, so that it’s quick and easy to use
  • diagnose and debug technical errors
  • defend the website from abuse and technical attacks
  • compile statistics on visitor searches and needs, to guide development of new website pages and functionality
  • detect and prevent abuse

Account data. To create a Socket account, Socket requires a working email address and an available user name. Socket uses this data to provide you access to features and identify you across Socket services.

Socket may use your email to:

  • perform routine account operations like password reset
  • contact you about support requests
  • contact you about legal requests
  • send you information about important security events, like ongoing attack campaigns
  • announce new Socket product offerings, service changes, and features

Correspondence. Socket collects data about you when you send Socket support requests, legal complaints, privacy inquiries, and business inquiries. Those data usually include your name and email address, and may include your company or other affiliation.

Socket uses contact data to:

  • respond to you
  • compile aggregate statistics about correspondence
  • train support staff and other Socket personnel
  • review the performance of Socket personnel who respond
  • defend Socket from legal claims

Information we may share

Third Parties. We work with third parties to provide some of our Services. For example, our Third-Party Providers provide web servers. These providers are bound by their Privacy Policies to safeguard that information. If you use other Third-Party Services in connection with our Services, their Terms and Privacy Policies govern your use of those services.

Socket uses services provided by other companies to provide Socket services. The types of service providers that Socket uses include:

  • Companies that enable us to offer features on our website, such as to display your avatar
  • Companies that facilitate the efficient distribution of content
  • Cloud computing platforms and services that host our discussion forums
  • Services that assist with the detection of spam, scams, abuse of others, or other violations of our terms of service
  • Payment processors
  • Platforms to help us receive, manage, and respond to support requests
  • Platforms for internal communication

Other instances where Socket may need to share your data

  • To meet any applicable law, regulation, legal process or enforceable governmental request.
  • To enforce applicable Terms, including investigation of potential violations.
  • To detect, prevent, or otherwise address fraud, security, or technical issues.
  • To protect against harm to the rights, property, or safety of Socket, our users, or the public as required or permitted by law.

How Long we Keep Information

For data related to the persistent elements of a user account or subscription, Socket may retain information for as long as an account or subscription is active, or for up to one year upon termination, exporation, or deletion of the account or subscription. For data not related to the persistent elements of a user account, Socket may retain information for up to one year.

Data Deletion Requests

Socket respects rights users may have to delete or correct data under laws like the GDPR or CCPA. Please contact support@socket.dev with any requests to exercise such rights.

Updates

We will update this privacy policy as needed so that it is current, accurate, and as clear as possible. Your continued use of our Services confirms your acceptance of our updated Privacy Policy.

Terms

Please also read our Terms which also governs the terms of this Privacy Policy.

Contact Us

If you have questions about our Privacy Policy please contact us at contact@socket.dev or: Socket, Inc., 2810 N Church St., Suite 71517, Wilmington, DE 19802.

Effective as of September 1, 2021.

Updated September 4, 2026.